Embracing Otherness for Conference Uniqueness [Webinar] October 20, 2016 by Sarah Michel Think about the last time you approached a stranger and asked if you could help them? Now ask yourself; Did that person look like me? Robert Putnam, Harvard Political Scientist claims that when most of us are faced with diversity, we retreat and close our doors. As a species we are attracted to sameness and … [Read more…] Filed Under: Ramblings Tagged With: , hospitality, hostmanship, radical hospitality.
Creating a Hosting Mindset is Actually Easy June 30, 2014 by Sarah Michel On a recent visit to a nice resort in Santa Barbara, I was struck by how friendly and helpful the staff was. It was evident from the moment I stepped out of the car and encountered the first employee in the parking lot. He welcomed me and asked how he could help. Being An Ambassador … [Read more…] Filed Under: Conference Networking, Experience Design Tagged With: , ambassador of goodwill, host, hostmanship, welcoming attitude
