Is your organization prepared for increasingly chaotic work environments in the next ten years?
The lines between work and non-work have already frayed and will continue to unravel. Gartner, Inc. predicts that the world of work will witness ten key changes through 2020.
6 Key Changes Shaping The World Of Work
Here are six of Gartner’s ten key changes that will shape the next decade of work.
1. De-Routinization Of Work
Discovery, innovation, leadership, learning, sales–all skills that cannot be automated–will dominate. By 2015, 40% or more of an organization’s work will be non-routine, up from 25% in 2010.
Takeaway: Associations will place more emphasis on finding employees with high emotional IQ that can professionally master these soft-skills. Organizations that have not automated rote, routine processes will have difficulty competing.
2. From Lone-Ranger Solos To Work Swarms
Everyone and anyone available will swarm together to add value to collective work activities. Unlike teams of the past where employees are familiar with each other and have worked with one another, swarms of adhoc employees form quickly, attack a problem and disperse.
Takeaway: Successful employers trust and empower employees to do the right thing and solve issues as they arise. Silos fade as work revolves around projects.
3. Weak Links
Employees will leverage personal and professional social networks to exploit both strong and weak links. Weak links are critical to survival and using influence for organizational success.
Takeaway: Associations will encourage employees to mine their social networks for knowledgeable and influential people that can assist with organizational efforts.
4. Working With The Collective
Informal groups of people, outside of direct control of the organization, can influence the success or failure of an organization. Smart leadership discerns how to succeed in a system beyond their control and influence others positively. They tap the wisdom and market intelligence of the collective. They also use the collective to help define markets, segments, products and services.
Takeaway: Associations acknowledge that social networks and communities outside of their membership have great power. Successful organizations partner with and leverage those groups instead of competing with, discounting or trying to silence them.
5. Pattern Sensitivity
Extrapolating from history and experience will become less reliable. Employees that are able to quickly identify and evaluate divergent emerging patterns and predict outcomes will be highly valued. They will inform the C-Suite on how to exploit these changes or protect the organization from them.
Takeaway: Associations cannot depend on past performance for future success. They will have to remove bureaucratic red tape that keeps them from being nimble and adapting quickly.
6. My Place
The workplace is becoming more virtual, across time zones. Company-provided offices and desks will decrease. Work will happen 24 hours a day, seven days a week. The lines between personal, professional, social and family matters, along with organization subjects, will fade.
Takeaway: Associations should start preparing now to decrease physical office space and overhead and embrace more remote employees. This will ultimately decrease expenses and free more money for programs and services.
Which of these six changes will be the most difficult for association leadership to adopt? What will happen to associations that cannot adapt to these changes?