We are sending the wrong message with the majority of our organization’s learning opportunities. Our programs often end with a certificate of completion, CEU credit or some type of recognition. It implies that the learner is done. The learner has arrived. That learners have completed all that is required of them. The Real Work The real work actually begins when the education session ends. The real work is the effort the learner uses to transfer and apply the new knowledge and skills … [Read more...]