Creating a Hosting Mindset is Actually Easy June 30, 2014 by Sarah Michel On a recent visit to a nice resort in Santa Barbara, I was struck by how friendly and helpful the staff was. It was evident from the moment I stepped out of the car and encountered the first employee in the parking lot. He welcomed me and asked how he could help. Being An Ambassador … [Read more…] Filed Under: Conference Networking, Experience Design Tagged With: , ambassador of goodwill, host, hostmanship, welcoming attitude