Recently I wrote about the need to create meeting stewards for our conferences and events to plan, orchestrate and oversee each conference attendees' experiences. We can't continue on the trajectory of piecemealing together conference logistics, content and other meeting fragments and expecting a sophisticated, quality attendee experience. It just doesn't work. Attendees know when the experience feels disconnected, impersonal, out of whack and thrown together. They can feel when something … [Read more...]
Who Is In Charge Of The Attendee Meeting Experience? Why You Need A Meeting Steward
Who is planning, facilitating and managing the attendee's experience at your conference and events? Is it the job of the meeting professional? The education or marketing departments? The conference organizers? The attendee? Often no one person or group that is involved in organizing the meeting is actually taking a holistic approach to facilitating the attendee's experience. Typically, the meeting professional is in charge of the logistics and the education department may oversee the … [Read more...]
