Recently I wrote about the need to create meeting stewards for our conferences and events to plan, orchestrate and oversee each conference attendees' experiences. We can't continue on the trajectory of piecemealing together conference logistics, content and other meeting fragments and expecting a sophisticated, quality attendee experience. It just doesn't work. Attendees know when the experience feels disconnected, impersonal, out of whack and thrown together. They can feel when something … [Read more...]