Most organizational education is face-to-face in formal training programs. Or it is online in boring elearning text-based courses. Or it may occur at conferences where we try to condense as much content as possible and pour it into our brains. Filling our heads with facts, information and knowledge is ineffective. People forget most of what they hear within a matter of hours. Our ROI of information transfer is low. Really low. Passively listening to lectures without ever thinking about what … [Read more...]