Are We Creating The Wrong Type Of Conference Experiences? June 28, 2017 by Jeff Hurt Everyone’s talking about the need to create customer experiences. (Yes, including us, the Velvet Chainsaw team.) It’s as if Joe Pine and Jim Gilmore’s Experience Economy is just now hitting its stride—for conferences at least. The word is out: we’ve got to create conference experiences, not just conferences that feel like a patchwork quilt of … [Read more…] Filed Under: Experience Design Tagged With: , 4Ds conference experience, conference experience, conference experience design, deep connections, deep learning, deep play, deep reflection, dopamine drip, limbic system, prefrontal cortex