Personalization—it seems to be the 2017 buzzword for nonprofit associations and conferences. Everyone seems to be talking about it like here and here. Yet, personalization is more than technology. It means more than our past purchases or posts in social media. We have likes, dislikes, preferences, strengths, weakness, emotions, experiences and knowledge that do not show up in organization data systems. We are much more than recorded data when it comes to personalization! Data and … [Read more...]
What Type Of Learning Experiences—Shallow, Advancement Or Deep–Are You Serving Customers?
The world has drastically changed in the past several decades. But most conference experiences have changed very little, if at all. They compete with the Internet to distribute content and deliver information. So what type of conference education are you serving your customers—shallow learning, advancement learning or deep learning? Do you even know the difference between the three? Do you know which would lead to authentic, transformative learning experiences? The Initial Research On … [Read more...]
Successful Conference Professionals Understand, Design And Offer Deep Learning Experiences To Attendees
Most conferences offer some type of learning opportunities for their participants. From informal peer networking to roundtable discussions to formal expert lectures and panel discussions. The education opportunities abound. Traditionally, the goal of conference education is to deliver as much information as possible as fast as possible to as many people as possible. Today, many meeting professionals focus on distributing content through traditional and unusual formats—TED style, Ignite, … [Read more...]
Are We Creating The Wrong Type Of Conference Experiences?
Everyone’s talking about the need to create customer experiences. (Yes, including us, the Velvet Chainsaw team.) It’s as if Joe Pine and Jim Gilmore’s Experience Economy is just now hitting its stride—for conferences at least. The word is out: we’ve got to create conference experiences, not just conferences that feel like a patchwork quilt of our great grandmother’s dresses. However, what we really need are transformative conference experiences! We need to create conference opportunities … [Read more...]
We Must Stop Promoting Conference Fast-Track, Artificial, Butt-In-Seat, Surface Learning
How are your conference attendees learning? Yes, of course we should ask, “What are they learning?” More importantly, we need to ask, “How are they learning?” We’ve got to confront the ineffectiveness of our conference education approaches! We must begin to offer effective alternatives to the traditional “sit and get” lecture. If we want to increase conference participant ROI and loyalty, we’ve got to just stop accepting speaker proposals, assigning speakers a time slot and then offering … [Read more...]
Your Conference Needs To Focus On Providing 4D Experiences
Conferences need 4D experiences: deep learning, deep play, deep reflection and deep connections. You probably recall a time in your life when you viewed a 3D movie. You wore 3D glasses and the images looked like they popped out of the screen. Your conference needs more than the gimmick of 3D glasses. It needs authentic 4D experiences. It needs opportunities for participants to experience deep learning, deep play, deep reflection and deep connections. 21st Century 4D Experiences Too many … [Read more...]