Like the telephone and email, social media is not going away. It's not going to implode, explode or just die. It's a communication tool that will be around for a long time. People use social media for personal and business reasons. They use it for entertainment, to learn, to network and to source products and services. Savvy organizations use it for customer engagement, marketing and to share resources. One in three small businesses now use social media. They understand that having a … [Read more...]