Grow Your Conference By Becoming An Attendee Action Hero September 17, 2015 by Jeff Hurt You don’t have to leap tall buildings in a single bound. Nor do you have to fly at the speed of light to respond to a conference crisis. Nor do you have to use your special hidden super powers to meet your attendees’ expectations. Instead, it’s more about reliability than heroics. It’s about creating a … [Read more…] Filed Under: Event Planning Tagged With: , attendee growth, attendee ROI, attendee satisfaction, conference best practices, conference growth, conference improvement, conferences, listening, long term growth
What Is Your Conference ROM? July 10, 2015 by Jeff Hurt You’ve probably heard of ROI-return on investment. You may have heard of ROE-return on equity (not return on event). Or you may have heard of ROA-return on assets. Successful businesses depend upon ROI, ROE and ROA. So have you heard of ROM-return on mission? It’s critical to moving the mission of your organization forward. So … [Read more…] Filed Under: Business Model Tagged With: , attendee satisfaction, conference return on mission, conference ROM, conference survey, measurement, return on mission, ROM, transformational conferences
Conference WOW Moments Require Perpetual Reinvention May 20, 2015 by Donna Kastner Your mighty event team managed to transform a “what if?” idea into a five-star, conference greatest hit. The attendee WOW factor was off the charts. This big moment gave your brand a major boost, with social shares rippling out to others who didn’t attend, but now wish they had. Everyone’s talking about this incredible experience, … [Read more…] Filed Under: Experience Design Tagged With: , attendee satisfaction, conference best practices, conference experience design