Using Five Eyes To Improve Online Community Engagement August 9, 2012 by Jeff Hurt You may be familiar with the five eyes of Buddhism: human eye, divine eye, wisdom eye, dharma eye and the omniscient eye (or Buddha eye). So how familiar are you with the five eyes of online discussions? The Five Eyes Of Online Discussions Think of the following five strategies as different entry points to start … [Read more…] Filed Under: Conference Education Tagged With: , community management, conversations, eCommunity, engage in conversation online, engagement, online community, online conversations
Community Management: Emotional Triangles, Accusers And Direct Dealing June 10, 2011 by Jeff Hurt It’s time to throw the yellow flag on an unprofessional and inappropriate behavior. Imagine the following scenario. You are part of an online community of professionals. One of your eCommunity colleagues comes to you and has a problem with another person. Do you become part of the problem or part of the solution? What do … [Read more…] Filed Under: Ramblings Tagged With: , community management, eCommunity, online community
