You may be familiar with the five eyes of Buddhism: human eye, divine eye, wisdom eye, dharma eye and the omniscient eye (or Buddha eye). So how familiar are you with the five eyes of online discussions? The Five Eyes Of Online Discussions Think of the following five strategies as different entry points to start a discussion. Or they can be used to help extend an online conversation. These intellectual tools will help direct and manage meaningful conversations. When you follow these five verbs … [Read more...]
Community Management: Emotional Triangles, Accusers And Direct Dealing
It's time to throw the yellow flag on an unprofessional and inappropriate behavior. Imagine the following scenario. You are part of an online community of professionals. One of your eCommunity colleagues comes to you and has a problem with another person. Do you become part of the problem or part of the solution? What do you do? The Accuser, The Listener And The Accused Someone (the accuser) comes to you (the listener) to talk about another person (the accused) with whom they have a … [Read more...]
Open Community, Conferences And Learning
Image By mallix. We're taking part in the virtual book tour Maddie Grant and Lindy Dreyer are doing to explore concepts from Open Community: a little book of big ideas for associations navigating the social web. In this post, Maddie and Lindy answer a few questions for anyone interested in conferences and learning. Why did you write Open Community? Maddie: Lindy and I have talked to thousands of association executives who have voiced their frustrations about the social web--from the … [Read more...]
