You may be familiar with the five eyes of Buddhism: human eye, divine eye, wisdom eye, dharma eye and the omniscient eye (or Buddha eye). So how familiar are you with the five eyes of online discussions? The Five Eyes Of Online Discussions Think of the following five strategies as different entry points to start a discussion. Or they can be used to help extend an online conversation. These intellectual tools will help direct and manage meaningful conversations. When you follow these five verbs … [Read more...]
Community Management: Emotional Triangles, Accusers And Direct Dealing
It's time to throw the yellow flag on an unprofessional and inappropriate behavior. Imagine the following scenario. You are part of an online community of professionals. One of your eCommunity colleagues comes to you and has a problem with another person. Do you become part of the problem or part of the solution? What do you do? The Accuser, The Listener And The Accused Someone (the accuser) comes to you (the listener) to talk about another person (the accused) with whom they have a … [Read more...]
