Tag: strategic empathy


Rebalancing Conference Vertigo By Starting With Design-Less Strategies

Leaping to action without a solid comprehension of your conference target market and their needs causes all sorts of mayhem. Some conference organizers and their planning team members don’t even realize they are in the eye of a storm. That mayhem is their blind spot. Planning a conference without a deep understanding of what makes … [Read more…]

Quantitative Or Qualitative Conference Measures. Which Matters Most?

Many conference organizers and their organizations tend to focus only on linear, incremental improvements. Most of those improvements are transactional in nature. Improving online registration, ecommerce, confirmations, lodging, CEU tracking, etc. Or they tend to copy what another conference is doing. Rarely do they explore the actual reasons behind number trends. Instead, they just twist … [Read more…]

Your Conference Is Unbalanced!

Your conference is out of balance. And most conference organizers don’t even know it. Sure as a conference organizer you know that creativity and innovation are important to your planning. You probably even realize that collaborating with others on the schedule and programming make for a better conference experience. However, as a conference organizer most … [Read more…]

Putting Design Empathy Into Conference Practice

Empathy is powerful! It plays a fundamental role in our connections, our networking, our learning, our problem solving, our innovation and our collaboration with others. According to research, when we are empathetic, we actually enhance our cognitive abilities. (Decety and Ickes, 2011). Putting ourselves into others shoes helps us improve our thinking. We improve our … [Read more…]

Your Conference Needs To Adopt Design Empathy Practices

The group kept returning to this word. I thought we were finished discussing all of its nuances and implications. Then another small group would underscore its importance. It’s as if this word was a floating bobber in a lake constantly tossed around due to wind and waves. It wouldn’t disappear. Just when we thought no … [Read more…]

Walk A Mile In Your Attendees’ Shoes To Improve Their Experience And Increase Your Empathy

Improving your empathy is a key to increasing your conference profit. Many conference organizers and hosts think that empathy has no place in their conference business. They believe that registration systems, schedules, speaker management tools, marketing, social media and conference attendee, exhibitor and sponsor forecasts are more important. But their view is wrong. At least … [Read more…]