Do Not Poke the Conference Feedback Bear Unless You Are Willing to Act March 13, 2014 by Donna Kastner There’s a local meeting I attend each year. What I value most about this event is the chance to reconnect with colleagues. Every now and then, I meet new and intriguing people, but it’s the “regulars” who keep me coming back. Sadly, that crew of regulars has been thinning out lately. Then there’s the programming … [Read more…] Filed Under: Event Planning Tagged With: , conference evaluation, conference survey, feedback
Sculpting Customer Feedback To Design Your Conference December 9, 2013 by Jeff Hurt The voice of the customer is always right. Or is it? When conference organizers look for ways to improve the attendees’ experience, they typically turn to their registrants for feedback. They turn to their customers to direct their investment decisions for conference improvements. Gaining Conference Attendee Intelligence Conference organizers use a variety of ways to … [Read more…] Filed Under: Event Planning Tagged With: , conference data collection, conference design, conference evaluation, customer feedback, data mining, speaker evaluations
The Three Rs Of ASAE 2010 August 30, 2010 by Jeff Hurt In the spirit of ASAE 2010 Annual Meeting marketing campaign, “Re-tain, Re-Connect, Re-Convene, etc.” here are my three Rs, of this year’s conference. Three Things So Re-warding 1. Re-lationships The people, the people, the people! Ultimately, this conference is all about those that attend, participate and get involved. I don’t know of another national or … [Read more…] Filed Under: Ramblings Tagged With: , association, conference evaluation, general sessions, meeting planner
