Harness Your Conference Data To Produce Big Insights July 31, 2015 by Dave Lutz Appeasing conference stakeholders has become more complex and difficult in today’s fast changing business climate. Maintaining and growing share of wallet, attention and loyalty requires intentionality. To out maneuver the conference competition, we have to be nimble, decisive and in constant beta mode. To compete today requires identifying, selling and leading change. This is a … [Read more…] Filed Under: Business Model, Event Technology Tagged With: , analytics, big data, conference data collection, data mining, insights, Trade Show best practices, tradeshow, tradeshow best practices
Your Competitors Are Using Big Data To Improve Their Events [Infographic] July 15, 2014 by Jeff Hurt Big data has been on the lips of many business professionals for some time now. So is it a big mistake or a promising trend to apply? Expo and Global Experience Specialists (GES) developed a study that looks at how event producers and exhibitors are collecting and analyzing data to help their customers and their … [Read more…] Filed Under: Sponsorship & Exhibits Tagged With: , analytics, big data, conference data collection, data mining, Trade Show best practices, tradeshow, tradeshow best practices
Sculpting Customer Feedback To Design Your Conference December 9, 2013 by Jeff Hurt The voice of the customer is always right. Or is it? When conference organizers look for ways to improve the attendees’ experience, they typically turn to their registrants for feedback. They turn to their customers to direct their investment decisions for conference improvements. Gaining Conference Attendee Intelligence Conference organizers use a variety of ways to … [Read more…] Filed Under: Event Planning Tagged With: , conference data collection, conference design, conference evaluation, customer feedback, data mining, speaker evaluations
As A Conference Organizer Do You Have Delusional Data Hubris? March 22, 2013 by Jeff Hurt Do you believe that you currently collect all the necessary data from your meeting attendees? Are you convinced that you already have all of the important analytics regarding your conferences that you would ever need? Perhaps you are a conference organizer that thinks you have 100 percent of all the knowledge available to you through … [Read more…] Filed Under: Event Planning Tagged With: , conference best practices, conference data collection, conferences, data mining, meeting planning best practices
Four Ways Data Mining Is Going To Change Associations August 20, 2012 by Jeff Hurt Fundamentally, the only competitive advantage one has is customer knowledge. ~ Thomas Karlaris, CEO, Barclays. CEOs are building and investing in analytic muscle more than any other functional area. They want to connect with their customers as individuals and get to know them better. According to a 2012 IBM study of face to face interviews … [Read more…] Filed Under: Event Technology Tagged With: , data mining, membership