Do you want a satisfied spouse or a loyal spouse? Think about that. Which one is it? I don’t know about you but I want a satisfied and loyal spouse! Now, do you want satisfied customers or loyal customers? Ok, committed relationships and marriages are not the best analogy for business relationships. Marriages are one-to-one … [Read more…]
Social media is, at its most basic sense, a shift in how people discover, read and share news, information and content. It is a fusion of sociology and technology transforming monologues (one to many) and dialogues (one to one) into polylogues (many to many). Paraphrase, Brian Solis. How are conference participants using social media to … [Read more…]
You’ve decided to take the plunge and create a Twitter profile for your event. So what’s next? Where do you start? What should you do? Here are 35 tips to help you manage your Twitter event profile and experience. 1. When setting up your Twitter account, use the full name of the conference or event … [Read more…]
In a down economy, an organization’s worst survival tactic is to make budget or staff cuts. A weak economy should provide the impetus for us to work smarter and pull the trigger on those initiatives that may not have gone over well even in better times. Organizations that make the right moves will rule the … [Read more…]
Connections. As important as the plug is to the outlet so the electricity can flow. As important as the computer programming is to the wireless cell tower so our cell phones work. As important as the water faucet is to the plumbing so we can have fresh water. As important as the heart pumping blood … [Read more…]
America has a love-hate-relationship with American Idol. We boo the negative naysayer and painfully honest founder and judge Simon Cowell. Although we often secretly agree with what he has to say. We applaud the effervescent Ellen DeGeneres when she says she likes a finalist and compares them to an unripe banana. Although we know she … [Read more…]
Consider your association’s education and conference content. Does it resemble a vibrant, youthful, buzzing community, like the always open 24-7 New York City? Or does it resemble an old ghost town with dust and tumbleweeds, a city stuck in the past refusing to change with the times? Now let’s take that further. So, which do … [Read more…]
Imagine the typical conference scene depicting hundreds of people at a convention center doing a variety of interesting meeting and tradeshow things. Now consider this image is a hand drawn double page spread in large children’s book. Your task as the reader is to find Waldo, the supplier and exhibitor, at the event hidden in … [Read more…]
It’s so dreamy, oh fantasy free me So you can’t see me, no not at all In another dimension, with voyeuristic intention Well-secluded, I see all With a bit of a mind flip You’re there in the time slip And nothing can ever be the same You’re spaced out on sensation, like you’re under sedation … [Read more…]
What event professional do you know that takes full responsibility for the entire attendee experience at their face-to-face event or meeting? What would meetings and events look like if meeting professional’s quit blaming others for the content, programming and experience of the event? For the past 18 months I’ve consistently heard meetings and event professionals … [Read more…]
